<![CDATA[CustomPerfectCanvasServer license error - server returns "valid":false]]>Hello,

I bought a FingerprintSwitcher license key, but when using BAS "Get fingerprint" action, I get this error repeatedly:

"Owner of FingerprintSwitcher key doesn't have CustomPerfectCanvasServer license"

The server returns this JSON:
{"valid":false,"message":"Owner of FingerprintSwitcher key doesn't have CustomPerfectCanvasServer license","trylater":false}

I have already disabled all PerfectCanvas and Custom server options in both "Get fingerprint" and "Apply fingerprint" nodes, but the error persists.

I will send my account details via private message or email to support if needed.

Please help check why my key is requesting CustomPerfectCanvasServer permission. Thank you.

@Fox

]]>http://community.bablosoft.com/topic/32401/customperfectcanvasserver-license-error-server-returns-valid-falseRSS for NodeWed, 29 Jul 2026 01:19:50 GMTTue, 28 Jul 2026 05:55:23 GMT60<![CDATA[Reply to CustomPerfectCanvasServer license error - server returns "valid":false on Tue, 28 Jul 2026 09:37:06 GMT]]>@bauser you are welcome,

@bauser said in CustomPerfectCanvasServer license error - server returns "valid":false:

what is the difference between using Use custom server as true and false

a custom server is a technology that allows you to place a script on your website that collects fingerprints from its users and stores them in your personal database in other words, you use your own fingerprints: https://wiki.bablosoft.com/doku.php?id=customservers

in Fingerprint Switcher, the database is shared a fingerprint contains a lot of properties, including the user-agent and many other details: https://fp.bablosoft.com/#capabilities

]]>http://community.bablosoft.com/post/205040http://community.bablosoft.com/post/205040Tue, 28 Jul 2026 09:37:06 GMT<![CDATA[Reply to CustomPerfectCanvasServer license error - server returns "valid":false on Tue, 28 Jul 2026 07:52:35 GMT]]>@Roy-Mustang “Thank you, may I ask what is the difference between using Use custom server as true and false, and also may I ask if the Fingerprint switcher feature has the function to change the user agent?”

]]>http://community.bablosoft.com/post/205039http://community.bablosoft.com/post/205039Tue, 28 Jul 2026 07:52:35 GMT<![CDATA[Reply to CustomPerfectCanvasServer license error - server returns "valid":false on Tue, 28 Jul 2026 07:18:36 GMT]]>@bauser This is most likely an error that occurred when you enabled the “Connect via CustomServers” option. Try completely deleting the old action and recreating a new one by simply inserting the key

]]>http://community.bablosoft.com/post/205038http://community.bablosoft.com/post/205038Tue, 28 Jul 2026 07:18:36 GMT