BAS Premium Connection Issue After DDoS Protection

[metzexe]

Hello,

I am a BAS Premium user and I have a physical server where I run my BAS bots. However, the server provider informed me that the physical server infrastructure is under attack, so they enabled DDoS protection.

After this protection was astrikethrough textpplied, my BAS bots started giving a connection timed out error and are no longer working. I need to inform the server provider so they can whitelist the BAS IP addresses.

The problem is, we do not know the IP addresses used by BAS.

Could you please assist me urgently by providing the IP addresses of BAS so that my provider can allow them? This is a very critical situation for me.

Thank you in advance for your quick support.

[Fox]

@metzexe said in BAS Premium Connection Issue After DDoS Protection:

Hello,

I am a BAS Premium user and I have a physical server where I run my BAS bots. However, the server provider informed me that the physical server infrastructure is under attack, so they enabled DDoS protection.

After this protection was astrikethrough textpplied, my BAS bots started giving a connection timed out error and are no longer working. I need to inform the server provider so they can whitelist the BAS IP addresses.

The problem is, we do not know the IP addresses used by BAS.

Could you please assist me urgently by providing the IP addresses of BAS so that my provider can allow them? This is a very critical situation for me.

Thank you in advance for your quick support.

Why are you writing this on the forum? There is no official support here