I cant get Fingerprint

[Alexender]

i whitelisted my ip in Fingerprint Key manager but i cant get any fingerprint why ! even my proxy and everything working fine.
1st:

2nd:

[Moderator]

@Alexender Good afternoon, perhaps you are using a VPN or have connected incorrectly? If the error persists, please send us a private message

[Alexender]

@Moderator i dont use any vpn or other service also issue happen with Fingerprint Manager

[Alexender]

[Moderator]

@Alexender Without being tied to an IP address, does everything work for you?

[Alexender]

@Moderator YEAH THAT WAS WORKING FINE BUT NOW A 2 DAYS AGO I AM GETTING AND ERROR WITH OR WITHOUT IP WHITELIST.