Timeout when Apply Fingerprint

[mthuyet98]

Hi guys, I get a lot of errors when Apply Fingerprint with perfect canvas.
Error show up different for threads:

Timeout during LoadPage data:text/plain,
Timeout Resize
...
Please help!

[nabil]

Tired with all of this errors, doesn't making sense at all......

[m4zuper]

Does this happen when installing a fingerprint? If you install a fingerprint without a perfect canvas, then there are no errors?

[mthuyet98]

@m4zuper No, it's the same, I tried with no perfect canvas. I get error with new fingerprints now. With or without perfect canvas it still get the some thread Like 30-50% of threads. BAS 28.3.0 version

[mthuyet98]

I think the error relate to BAS fingerprint server. With same fingerprint sometime it get timeout error, sometime it can apply successfully.

[mthuyet98]

The error also show up when you set Browser setting with this option to True :

[m4zuper]

@mthuyet98
How many threads are used in the project where the problem occurs?
If you run fewer threads, does the problem reoccur?
What kind of fingerprints do you get? I mean the system and the browser.

[mthuyet98]

@m4zuper
It random occur for some threads, not all. Decrease number of threads not fix the problem. Event I run 1 thread, it will sometime failed.

[mthuyet98]

No body is using BAS fingerprints now? Why no body report about this problem?

[aronax]

Using FingerprintSwitcher now and I'm not getting any of these errors.
Do these errors appear while applying the fingeprint or when you load a page?

[mthuyet98]

@aronax said in Timeout when Apply Fingerprint:

Using FingerprintSwitcher now and I'm not getting any of these errors.
Do these errors appear while applying the fingeprint or when you load a page?

No, the action apply fingerprint failed. What version you are using? I'm thinking of rolling back to older version.

[aronax]

Used 28.3.0 until today and it worked fine with it too.
Now I'm using the newest one: https://downloads.bablosoft.com/distr/BrowserAutomationStudio/28.4.0/BrowserAutomationStudioInstallAllInOne.exe

[mthuyet98]

@aronax said in Timeout when Apply Fingerprint:

Used 28.3.0 until today and it worked fine with it too.
Now I'm using the newest one: https://downloads.bablosoft.com/distr/BrowserAutomationStudio/28.4.0/BrowserAutomationStudioInstallAllInOne.exe
It's free version. 28.4.0 Premium version is not avalable yet.

[mthuyet98]

Update
Upgrade from 28.3.0 to 28.4.0 version still face this error.
Downgrade to 28.1.2 error fixed.

[m4zuper]

@mthuyet98 What operating system are you using?

[mthuyet98]

@m4zuper said in Timeout when Apply Fingerprint:

@mthuyet98 What operating system are you using?
Running 2 pc. Windows 10, Windows 11. I tried with Windows defends, disabled it, firewall also. It's not relate to system because when I use same project on version 28.1.2 then it work.

[dda]

I am facing this error, with current premium version 28.3.0, running on Windows 11

[dda]

Timeout during LoadPage data:text/plain,

[m4zuper]

@dda What video card do you have?

[dda]

@m4zuper GTX 1060 6gb