I purchased Premium but it was not activated

[Fox]

@emenational said in I purchased Premium but it was not activated:

@Fox No e-mail was received to emrahbaser@dugunsayfam.com. I have a membership on your site with this email address and I paid $40.

You need to write an email to the address that I gave you in a personal message and describe the situation.

[emenational]

@Fox I already sent an email there. There is no answer.

[emenational]

Why doesn't customer support want to deal with me? If they don't want to work with me, they can say so.

[Fox]

@emenational said in I purchased Premium but it was not activated:

@Fox I already sent an email there. There is no answer.
Why doesn't customer support want to deal with me? If they don't want to work with me, they can say so.

First, make sure that you have sent the email to the correct address, the address must be specified exactly as I indicated in my personal message. Secondly, look at the calendar and make sure that it is not Saturday or Sunday.

[emenational]

@Fox Today is Sunday. And I sent it to the correct e-mail address. Are services not confirmed on weekends?

[Fox]

@emenational said in I purchased Premium but it was not activated:

@Fox Today is Sunday. And I sent it to the correct e-mail address. Are services not confirmed on weekends?

All services are confirmed automatically. Do you have some kind of payment problem, it can only be solved by the mail that I indicated to you

[emenational]

@Fox Since the payment was taken from my card, there shouldn't be any problems. I emailed them twice and received no response. Pay pro said the payment was completed but the company did not respond to them. So this is entirely bablosoft's problem. It is not mine.

[emenational]

If the services are approved automatically, they are willingly victimizing me.

[Fox]

@emenational said in I purchased Premium but it was not activated:

@Fox Since the payment was taken from my card, there shouldn't be any problems. I emailed them twice and received no response. Pay pro said the payment was completed but the company did not respond to them. So this is entirely bablosoft's problem. It is not mine.

Why are you writing this to me? I have indicated to you what needs to be done, further spam messages will not affect the solution of the problem.

[emenational]

Bablosoft Willingly Inflicts Victims, I Requested a Refund

[emenational]

Even though I made the payment, the premium was not activated and no return was provided. I couldn't reach anyone. This is disrespectful.