Bablosoft is at rock bottom, trying to steal $40 from me

[to-nice]

Premise: I just hope the moderators don't remove this, since no one seems able to solve this issue.

It’s been a month that I’ve been fighting, and it seems I won’t get my money back. So I’m warning everyone to be careful and not make any mistakes, because here they are not tolerated!!

A month ago, I was in a hurry and had to renew Fingerprint Switcher, and I didn’t realize I loaded my wallet into Fingerprint Business (and I wonder… why can’t they change the name?)

I wrote to everyone — moderator, Fox, email — and I received a reply from Twaego, who told me that the developers insist it's clearly stated that it's not Fingerprint Switcher but Fingerprint Business, and therefore they won’t issue a refund. But I didn’t ask for a refund — I asked for my money to be transferred, since it was collected by Bablosoft.

Does anyone have an idea how to solve this problem? Or do I just have to gift them my $40?

[Fox]

@to-nice said in Bablosoft is at rock bottom, trying to steal $40 from me:

I wrote to everyone — moderator, Fox, email

Only one person can do anything with the payment - @support. I gave you his email address in a personal message. There are simply no other ways to solve the problem.

[to-nice]

@Fox Fox, I wrote to them and this was the response: There will be no changes for these products, there is red string near CustomService and FingerprintBusiness informing that it is not FingerprintSwitcher.
do you think that’s fair?

[Fox]

@to-nice said in Bablosoft is at rock bottom, trying to steal $40 from me:

do you think that’s fair?

Does my opinion affect anything? I just pointed out that only the BAS developer can solve the payment problem.

[to-nice]

Perfect, but if I’m not mistaken, this page is still owned by Bablosoft. Hopefully someone will step in, because they’re making a really bad impression. I may have made a mistake, but I didn’t ask for a refund — just to move my money to the main wallet.

[Moderator]

@to-nice Good afternoon, wrote to you in private messages, you may have been misunderstood

[mthuyet98]

No one will steal that from you. Next time make sure you send email BAS admin to get support first.

[to-nice]

@mthuyet98 What are you saying??? Before what? Before the payment?

[mthuyet98]

@to-nice Before saying someone's stealing your money in the public. BAS and the team deserve more respect.

[Moderator]

About the problem related to the @to-nice client:

The client wrote to the wrong email, premium support does not make any decisions regarding money transactions in Bablosoft system.

The customer has been given the correct email contacts to resolve financial issues

[to-nice]

@Moderator /del

[Moderator]

@to-nice Saw your screenshot — I’ve removed it from the general thread since it contains contact details meant for premium users. I’ve responded to you via private messages.

[to-nice]

As I showed you, the email I wrote to is correct, and as I replied to you in private, I've been waiting for a response for 16 days.

[Moderator]

@to-nice I understand that there is an issue with the long wait for a response, but in this situation you need to wait for a response - no one but the contact person of the mail I sent you can influence financial matters.

[Scoud]

I HAVE SAME PROBLEM AND I NEED HELP!!!
My clients started complaining that there was no license. I urgently checked and indeed, I have 0 on my balance, although I topped up my balance on the 19th. And I pay $3.3 per day

[Moderator]

@Scoud Texted you in private messages

[Poisen]

This post is deleted!

[Moderator]

@Poisen, @Scoud, @Festem

Passed on information related to Bablosoft's balance problem
Передал информацию связанную с проблемой баланса Bablosoft

[Moderator]

@Poisen Написал Вам в лс

[to-nice]

ou can't make a mistake here because you lose your money, this is the final answer:
a big red sign indicating that the purchased product is not a FingerprintSwitcher.
Even in the dumbest store, if someone makes a mistake when buying, they get a refund — and here not even a replacement. This is a real scam!!