Premium support contacts.

[Fox]

@xuandungpy said in Premium support.:

Machines : 3. How will it be determined? In case my computer has windows error and I have to reinstall it, then use BAS, will it be counted as a new device?

No, you can reinstall windows without fear.

[xuandungpy]

BAS provides support for premium via skype or mail, but I messaged via skype more than 3 days ago and they have not responded.
I also emailed, but don't know when to get a reply, it's disappointing.

[Johnny]

@xuandungpy

same, what happened to support?

[Fox]

@Johnny said in Premium support.:

@xuandungpy

same, what happened to support?

I don't see anyone in support waiting more than 2 days for an answer, can you send in your pm the email you bought BASPremium in, I will check.

[Johnny]

@Fox i'm refering to Hetzner IPs being blacklisted https://community.bablosoft.com/topic/24673/etimedout-51-38-126-82-443

I sent an email, posted on github, posted here 3 days ago and nobody even replied

[Fox]

@Johnny said in Premium support.:

@Fox i'm refering to Hetzner IPs being blacklisted https://community.bablosoft.com/topic/24673/etimedout-51-38-126-82-443

I sent an email, posted on github, posted here 3 days ago and nobody even replied

And what does the mail and this forum have to do with it? The response period of 2 days applies only to premium support for users with an active BASPremium license for contacts specified in the personal account.

[Johnny]

@Fox I have paid for the premium fingerprint switcher. And I cant even use it because biggest european datacenter is blacklisted. Why does nobody give a fuck?

[Fox]

@Johnny said in Premium support.:

@Fox I have paid for the premium fingerprint switcher. And I cant even use it because biggest european datacenter is blacklisted. Why does nobody give a fuck?

I have no idea, you can ask this question by the mail specified in your personal account:
https://bablosoft.com/personal/license/FingerprintSwitcher

[Johnny]

@Fox i told you i did already and nobody is replying, nobody is replying on git and nobody is replying on this forum, how is there no customer support at all

[__narfi]

Hey Guys can anyone give me any pointers as in how to impliment Tor into BAS and use it as a Proxy

[tkqc.net]

Why about engine on my app is still Free version. Please help me interactive premium version (I was bought)

[A Former User]

@tkqc-net You have to download it from your personal account, but they are no different except for that caption ))

[Baocon97]

tôi đã gửi email đến bạn, ,mong sẽ phản hồi tôi sớm nhất

[Fox]

@Baocon97 said in Premium support contacts.:

tôi đã gửi email đến bạn, ,mong sẽ phản hồi tôi sớm nhất

Only two languages are supported on the forum - Russian and English. Please use one of them.

[ahmetcanbb172]

hey I cannot accept the agreements in the license section. When I press the button, it takes me to the top of the page.
https://hizliresim.com/6d0s3ki

[ahmetcanbb172]

@Fox

[amatechx]

​

I have completed the payment but my premium bas hasn't appeared yet mail
When will I get the premium, I've been waiting for three days

[Fox]

@amatechx said in Premium support contacts.:

I have completed the payment but my premium bas hasn't appeared yet mail
When will I get the premium, I've been waiting for three days

answered in PM

[Needchecker]

When I recently reinstalled windows after downloading Bas I cant install and get this error message "Theapplicationwas unable to start correctly (0xc000007b). click ok to close the application. Is there a solution for this is anybody else experiencing this?

[m4zuper]

@Needchecker What operating system are you using?