ETIMEDOUT 51.38.126.82:443

[Johnny]

My Hetzner VPS keeps getting etimedout after running for 5 minutes, issue appears from all Hetzner datacenters, I tested in USA, EU.
Note: from my personal PC it works just fine

My program works fine for 5 minutes then all new fingerprint fetches will error with ETIMEDOUT, IP address 51.38.126.82:443 is Bablosoft's and probably has some rate limiting or firewall or something. But I'm using paid fingerprint so that shouldn't be the case.

For Bablo: please check server running on IP 51.38.126.82:443 there must be some firewall rate limiting me

Summary of problem: Bablosoft server 51.38.126.82 blacklists/ratelimits/firewalls all Hetzner.de IP addresses but only after 5-10 mins of use

[Fox]

@Johnny said in ETIMEDOUT 51.38.126.82:443:

My Hetzner VPS keeps getting etimedout after running for 5 minutes, issue appears from all Hetzner datacenters, I tested in USA, EU.
Note: from my personal PC it works just fine

Please check this problem.

describe the problem in more detail

[Johnny]

@Fox said in ETIMEDOUT 51.38.126.82:443:

@Johnny said in ETIMEDOUT 51.38.126.82:443:

My Hetzner VPS keeps getting etimedout after running for 5 minutes, issue appears from all Hetzner datacenters, I tested in USA, EU.
Note: from my personal PC it works just fine

Please check this problem.

describe the problem in more detail

there isn't much to describe. My program works fine for 5 minutes then all new fingerprint fetches will error with ETIMEDOUT, IP address 51.38.126.82:443 is Bablosoft's and probably has some rate limiting or firewall or something. But I'm using paid fingerprint so that shouldn't be the case.

[Fox]

@Johnny said in ETIMEDOUT 51.38.126.82:443:

there isn't much to describe. My program works fine for 5 minutes then all new fingerprint fetches will error with ETIMEDOUT, IP address 51.38.126.82:443 is Bablosoft's and probably has some rate limiting or firewall or something. But I'm using paid fingerprint so that shouldn't be the case.

Then why are you asking this question on the forum? Here ordinary users help each other. Contact support using the contacts specified in your personal account https://bablosoft.com/personal/license/FingerprintSwitcher

[Johnny]

@Fox im asking because this is networking error and more people must be experiencing the same issue
anyways, I contacted that email, hopefully someone will reply

[A Former User]

@Johnny said in ETIMEDOUT 51.38.126.82:443:

@Fox im asking because this is networking error and more people must be experiencing the same issue
anyways, I contacted that email, hopefully someone will reply

The problem may be related to access to Bablosoft servers only from your vps provider

[Johnny]

@UserTrue probably, but this is the biggest VPS provider in entire world after amazon, better than OVH
(im just saying this firewalling/rate limiting should be fixed asap as this is not user error and VPS providers like Hetzner shouldnt be blacklisted in first place)

[ADMlN]

I encountered similar issue. As subscribed user, I am supposed to have 100 access every 3 minutes or something. My program actually running at much lower rate accessing the fingerprint interface (running 6 threads, and each thread request fingerprint every 2-3 minutes). I have no idea why this error will occur to me. It's likely as the Op said, the server firewall/ratelimiter is not correctly set up.

What makes it worse is that I am using playwright-with-fingerprint, this error cannot be captured...

[Oren]

Encountering the same issue as described above. Running on Equinix servers.
Anyone was able to fix it for themself?

[ahrzeroday]

I have this issue too, How can i solve this?