Launcher stuck at 10%

Support
  • Hi,

    I have changed my computer, and i'm now on Windows 11

    I installed Fingerprint Manager 3.0, but when i launch, it's stuck at 10% ... (same with CanvasInspector)
    Here is my debug.txt :

    Debug 08:50:32: IsEnginesInAppData false
    Debug 08:50:32: KeepVersionNumber 5
    Debug 08:50:32: InstallerVersion 3.0
    Debug 08:50:32: IsValid true IsX64 true IsSilent false IsRemote false ScriptName "e3b0c442" Server "" Username "" PasswordLength 0
    Debug 08:50:32: Remote project.xml ScriptName "FingerprintManager3" Server "" Username "" Password ""
    Debug 08:50:32: GET "scripts/FingerprintManager3/properties"
    Debug 08:50:32: "{\"success\":true,\"free\":true,\"hash\":\"5a828f4402438f345a6a22435b029c1f60bd14ff\",\"engversion\":\"26.4.0\"}"
    Debug 08:50:32: ScriptHash "94d92e5c" EngineVersion "26.4.0"
    Debug 08:50:32: AppPath "appsremote/FingerprintManager3/SID94d92e5c/engine/FastExecuteScript.exe" "appsremote/FingerprintManager3/SID94d92e5c/engine/"
    Debug 08:50:32: EnginePath "enginesprotected/26.4.0/engine.zip"
    Debug 08:50:32: Downloading "distr/FastExecuteScriptProtected64/26.4.0/FastExecuteScriptProtected.x64.zip"
    Debug 08:50:32: "Downloading meta distr/FastExecuteScriptProtected64/26.4.0/FastExecuteScriptProtected.x64.zip.meta.json"
    Debug 08:50:32: "Using alternative url - http://downloads./distr/FastExecuteScriptProtected64/26.4.0/FastExecuteScriptProtected.x64.zip"
    Debug 08:50:32: "Meta was correctly downloaded and parsed"
    Debug 08:50:32: "Start download chunk - 0"
    Debug 08:50:46: "Downloaded 0 bytes"
    Debug 08:50:46: "Finish download next chunk with error - Request interrupted"
    Debug 08:50:46: "Sleep for 2000 msec"
    Debug 08:50:48: "Start download chunk - 0"
    Debug 08:50:52: "Downloaded 0 bytes"
    Debug 08:50:52: "Finish download next chunk with error - Request interrupted"
    Debug 08:50:52: "Sleep for 2000 msec"
    Debug 08:50:54: "Start download chunk - 0"
    Debug 08:51:04: "Finish download next chunk with error - Socket operation timed out"
    Debug 08:51:04: "Sleep for 2000 msec"
    Debug 08:51:06: "Start download chunk - 0"
    Debug 08:51:14: "Downloaded 0 bytes"
    Debug 08:51:14: "Finish download next chunk with error - Request interrupted"
    Debug 08:51:14: "Sleep for 2000 msec"
    Debug 08:51:16: "Start download chunk - 0"
    Debug 08:51:26: "Downloaded 0 bytes"
    Debug 08:51:26: "Finish download next chunk with error - Request interrupted"
    Debug 08:51:26: "Sleep for 2000 msec"
    Debug 08:51:28: "Start download chunk - 0"
    Debug 08:51:32: "Finish download next chunk with error - Socket operation timed out"
    Debug 08:51:32: "Sleep for 2000 msec"
    Debug 08:51:34: "Start download chunk - 0"
    Debug 08:51:48: "Downloaded 0 bytes"
    Debug 08:51:48: "Finish download next chunk with error - Request interrupted"
    Debug 08:51:48: "Sleep for 2000 msec"
    Debug 08:51:50: "Start download chunk - 0"
    Debug 08:51:54: "Downloaded 0 bytes"
    Debug 08:51:54: "Finish download next chunk with error - Request interrupted"
    Debug 08:51:54: "Sleep for 2000 msec"
    Debug 08:51:56: "Start download chunk - 0"
    Debug 08:52:06: "Finish download next chunk with error - Socket operation timed out"
    Debug 08:52:06: "Sleep for 2000 msec"
    Debug 08:52:08: "Start download chunk - 0"
    
  • Most likely, the firewall blocks the script's access to the server
    If disabling firewall does not worked please answer this questions:
    1.If try to load https://bablosoft.com 10 times with between time no less than 10 seconds, how many errors occurred?
    2. What result have "nslookup bablosoft.com" command(through cmd)?
    3. Can you load https://fingerprints.bablosoft.com ?
    4. Can you load other websites from the same datacenter? http://www.marcogarro.it/ https://vansnick-laurent-cloture.be/ http://inboxingproserver.com/ https://giubileo.roma.it/
    5. Your ip when trying to download (the last attempt must be within 24 hours)

  • Had the same problem on a Windows 10 machine with both BAS updater and FPM. For BAS I solved it by check run as admin" in the shortcut on desktop and for FPM3 by manually downloading and re-installing it.