Problems with payment of FingerprintSwitcher and Custom servers

[Fox]

@hizakata said in Problems with payment of FingerprintSwitcher and Custom servers:

I purchased a 3 month license through btc, but the license expiration date is not extended. I don't know the order number because I don't see the transaction log and I only have the Bitcoin transaction ID. please help me? I'm a little nervous because it's been 3 days already and my license is about to expire.
By the way, and I haven't received a response to my email.

answered in PM

[hizakata]

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[hizakata]

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[hizakata]

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[darkhosein]

I paid more money by mistake what should i do? Can you help guys?

[Fox]

@darkhosein said in Problems with payment of FingerprintSwitcher and Custom servers:

I paid more money by mistake what should i do? Can you help guys?

answered in PM

[nogayhan07]

Hello,
I was absent-minded and bought the wrong product. can you help me?

[nogayhan07]

hello, the product I wanted to buy was a fingerprint switcher, but I
went to the wrong checkout page out of absent-mindedness. i would like
to request that the product I purchased be replaced with a fingerprint
switcher. i paid 45 dollars. can you replace it with a 3-month
fingerprint switcher? I'm really stupid and I apologize for that.
https://tronscan.org/#/transaction/19be6a116c0afed0b3a0c2e5c5c69ce9568eba83ad0269412edc31c4adf26af2
here's proof that I invested.

[Moderator]

This post is deleted!

[Moderator]

@nogayhan07 Good afternoon , answered in PM

[nogayhan07]

@Moderator
Hello.
I sent an e-mail here.
To mail.to.twaego@gmail.com
(I am writing here because I cannot reply to your message because I need reputation points)

[Moderator]

@nogayhan07 If you have written a message, then please wait for a reply, you will definitely be helped, help with false purchases is handled by another department

[nogayhan07]

@Moderator Although 1 day has passed, there is still no reply to my e-mail.

[Moderator]

@nogayhan07 Please wait a little more time, they should respond.

[hizakata]

It's been two weeks now and I haven't received a reply, I need a way to contact other than email.

[Moderator]

@hizakata Good afternoon did you write exactly to this address the letter mail.to.twaego@gmail.com ?

[hizakata]

@Moderator Yes, I have tried sending it from Gmail, but no response.

[Moderator]

@hizakata please private message me the login of the email you sent the message from, I will immediately forward this information to the department and keep you updated in private messages.

[hizakata]

@Moderator It shows that I need 1 reputation for PM, what should I do?

[Moderator]

@hizakata You can now send messages, sorry for the inconvenience