Error "FingerprintSwitcher key is missing"

[sanya]

Bas stopped working Fingerprint Hangs and we are getting errors please help me it keeps saying "chrome tags not found" and all other browsers not found

[Moderator]

@sanya Can you tell me on which BAS version you apply the fingerprint, could you please send me a screenshot of the “Get fingerprint” action?

[Fikadey]

This post is deleted!

[salomeklaji]

[94309422] [15:45:12] Поток №3 : Произошла ошибка : FingerprintSwitcher key is missing
[94309422] [15:45:15] Поток №4 : Произошла ошибка : FingerprintSwitcher key is missing!

Screenshot 2024-09-22 at 12.47.25 PM.png

what's causing this error?

[Moderator]

@salomeklaji please read the topic

[genericname1]

i still do not understand the use of override key

[Moderator]

@genericname1 What do you mean?

[Ggman]

As a developer, issuing business licenses to my clients, why am I not able to use my own business license while doing development and testing on BAS? Does not make sense that I have free business licenses I can use while developing but yet I am forced to get a separate fingerprint apikey?

[metzexe]

Hello. I'm a BAS Premium Owner.

I need your help very urgently.

I open BAS Editor, I activate fingerprint microsoft windows.

After activating the fingerprint, the elements do not appear. The elements and writings in the site are not detected.

When I do not activate the fingerprint, the elements appear and there is no problem.

I am throwing you 2 images. 1. the image I threw is not fingerprint activated.

The 2nd image I threw is after the fingerprint is activated.

[Oyasumi Punpun]

https://community.bablosoft.com/topic/29016/error-fingerprintswitcher-key-is-missing

If you no longer have red rectangles for selecting items in the browser after applying the fingerprint, then you are using a third-party fingerprint module. You need to remove it from the project, you can do this using the GhostZ script: remove_module.xml

[Ggman]

I have active business fingerprintswitcher licenses for my clients, but from time to time, they report error "key not found" . If key usage has been enforced like this, then BAS needs to make sure it works all the time. how can I resolve this?

[Fox]

@Ggman said in Error "FingerprintSwitcher key is missing":

I have active business fingerprintswitcher licenses for my clients, but from time to time, they report error "key not found" . If key usage has been enforced like this, then BAS needs to make sure it works all the time. how can I resolve this?

What action does the error id refer to?

[Ggman]

@Fox Apply Fingerprint

[Fox]

@Ggman said in Error "FingerprintSwitcher key is missing":

@Fox Apply Fingerprint

Do you specify the word "business" in action?

[Ggman]

@Fox Yes, otherwise it would not work at all. Its like it happens from time to time, which indicates to me some issue on server side that happens occasionally.

[Fox]

@Ggman said in Error "FingerprintSwitcher key is missing":

@Fox Yes, otherwise it would not work at all. Its like it happens from time to time, which indicates to me some issue on server side that happens occasionally.

Yes, we have found a possible cause, and we are currently working on a fix.

[ybwh003]

I recently upgraded the software, but encountered an error when applying the fingerprint
[658354443] [06:19:07] Thread #1: FingerprintSwitcher key is missing
I checked the variables and found that [[FINGERPRINT]] has obtained the value

[Moderator]

Read please these topic - https://community.bablosoft.com/topic/29016/error-fingerprintswitcher-key-is-missing?_=1729509133040

[ybwh003]

@Moderator thanks

[junawan]

I would like to ask how to install my old JSON fingerprint file in Bablosoft? I am experiencing issues where each import of fingerprints results in a key error.

Thank you to anyone who can answer.