Problems with payment of FingerprintSwitcher and Custom servers

[Moderator]

@Sovin-0 Good afternoon, wrote in private messages to you

[Moderator]

@Sovin-0 Good afternoon, we have sent you a private message

[Sovin 0]

It is now more than three days my money was deducted full amount for the fingerprint lincense but they never provided with me any lincense, I contacted the support by email but upto now they decided to igonre me yet they deducted my money. It is very shameless

[Moderator]

@Sovin-0 Good afternoon, please wait for a reply. Support will respond to you shortly by email

[ebomedia]

Hi there,

We needed bigger limits for multiple threading so we had bought 9 licenses, and whitelisted the ip for achieving 1000/3min limits, but it's not functional, I am constantly getting limited after 100 requests on all the keys

Can you please check and let me know what's the issue here? And if there is any function that I am missing out?

Thx

[ebomedia]

@support ?

[genericname1]

@ebomedia you will learn it. things only come in time here not instant

[Moderator]

@ebomedia If you need keys for your customers, you can use the FingerprintBusiness service and purchase keys in bulk: https://bablosoft.com/bas/business

[ebomedia]

@Moderator No, i have already purchased 9 Keys, the problem i am facing is Even i have whitelisted the ips the every key is rate limited after 100 requests, where it supposed to be 1000/3mins as per your site

Can you please get me Clear picture why its limited to 100 request only?

[ebomedia]

@Moderator @support @support_dan Can you please get this checked Quickly? if this issue Prisist, then there is no reason of buying 9 Licences/Keys i would like to have the refund! just 100 limit is not functional

[Moderator]

@ebomedia Unfortunately, I cannot check what your limit is. I have sent you a private message with the support contacts.

[lftjungler]

hello, I expend my fingerprintswitcher key but not worked i think i do it wrong something because i payed not 30$ i payed 40$.
my mail: lftjungler@gmail.com

please help me thanks.

[Moderator]

@lftjungler Answered in PM

[saboo12]

Hello,

I have been trying to reset my account password for about a month. Despite reaching out multiple times through the forum, the community, and the email address provided, I have not received any response. This ongoing silence has caused significant inconvenience and frustration.

I trusted your product with the expectation that technical support would assist in case of any issues. However, the lack of attention to such a simple password reset request makes me feel that both my payment and trust have been disregarded. It is unacceptable that no one has addressed this matter despite my repeated attempts to contact you.

I kindly request an immediate response and a prompt resolution of my password reset issue. If this situation continues, I will have no choice but to share my experience regarding the lack of support across social media platforms.

I expect your urgent attention to this matter.

MY GMAİL ADRESS : thetahreff@gmail.com

[saboo12]

[yasin424]

Fingerprint error: "Key not found"
I bought it for 3 months, who should I talk to?

[Moderator]

@yasin424 Answered in PM

[Moderator]

@saboo12 Hello, I'm very sorry that this is happening. I sent you a private message.

[malaajane]

I made a purchase a few hours ago, but I haven't received any response yet. I'm still waiting.

[Moderator]

@malaajane Answered in PM