@xhatspy Sorry for not responding in time, if the problem with CustomServer was not registering users we would have learned quickly about this problem through mass complaints, maybe there is some problem on your side, I wrote you a private message with instructions on what to do.
Problems with payment of FingerprintSwitcher and Custom servers
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Support
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@onurtorumoglu said in Problems with payment of FingerprintSwitcher and Custom servers:
Hello, I paid $40 for the custom server via PayPal, but my account still shows as free, can you please change it to premium.
mail: onurtorumoglu@gmail.com
answered in PM
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paid via USDT, i sent $21.19 plus another $3.05 to cover the transfer fee, however on
the sales page it updated after i submitted the transaction and said:
this:Partially paid. The amount sent is less than the actual price. Txid -
fb3e5646c0c8b8d9304a20c67ba21d3500981096614bf51327d7b8c9dee11373I then submitted a second payment for $6 plus another $3.05
transaction fee just to try to cover the amount that i was supposedly
missing. (however, as you can see, you received more than $20 from the
first transaction alone, and I covered the fee as well).the problem is that my fingerprint manager license has still not been issued.
the second transaction id is linked here: https://tronscan.org/#/transaction/4edfdf986520d6ebc39861b997d419a612fdba539f67f7f9e2733d52f99f0104at this point i've already spent over 34 dollars for a 1 month subscription... and i still havent even got that.
maybe i can pay another 6 bucks and you can go ahead and give me the 3 month license... just a thought, either way.thank you!
my email is mford7998a@gmail.com
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@mford7998a said in Problems with payment of FingerprintSwitcher and Custom servers:
paid via USDT, i sent $21.19 plus another $3.05 to cover the transfer fee, however on
the sales page it updated after i submitted the transaction and said:
this:Partially paid. The amount sent is less than the actual price. Txid -
fb3e5646c0c8b8d9304a20c67ba21d3500981096614bf51327d7b8c9dee11373I then submitted a second payment for $6 plus another $3.05
transaction fee just to try to cover the amount that i was supposedly
missing. (however, as you can see, you received more than $20 from the
first transaction alone, and I covered the fee as well).the problem is that my fingerprint manager license has still not been issued.
the second transaction id is linked here: https://tronscan.org/#/transaction/4edfdf986520d6ebc39861b997d419a612fdba539f67f7f9e2733d52f99f0104at this point i've already spent over 34 dollars for a 1 month subscription... and i still havent even got that.
maybe i can pay another 6 bucks and you can go ahead and give me the 3 month license... just a thought, either way.thank you!
my email is mford7998a@gmail.com
answered in PM
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@Fox i cant respond in chat... but i already sent email to that address, no response. can you just give me a key?
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@mford7998a said in Problems with payment of FingerprintSwitcher and Custom servers:
@Fox i cant respond in chat... but i already sent email to that address, no response. can you just give me a key?
I have nothing to do with the payment process or the issuance of keys, I duplicate to all users the email address that is indicated on each page when paying, but for some reason people do not see it.
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@mford7998a said in Problems with payment of FingerprintSwitcher and Custom servers:
@Fox still no response....
This is the developer mail and I do not know how long the response takes, none of those to whom I sent this addres told me how long they were given an answer.
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Today, 07.02.2024, I bought a custom server that I can use for 3 months for $100. (I also have a fingerprint manager license until May 2024.)
But it was not delivered.
My e-mail account: mustafakroot@gmail.com
Last 4 digits of the card I paid with: 9641
Name and surname: Mustafa Kiranatlio
Country: Türkiye
I would be happy if you check it.
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@mustafakroot said in Problems with payment of FingerprintSwitcher and Custom servers:
Today, 07.02.2024, I bought a custom server that I can use for 3 months for $100. (I also have a fingerprint manager license until May 2024.)
But it was not delivered.
My e-mail account: mustafakroot@gmail.com
Last 4 digits of the card I paid with: 9641
Name and surname: Mustafa Kiranatlio
Country: Türkiye
I would be happy if you check it.
answered in PM
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Bestell-ID: 30761091
Rechnungsnummer: 30761091
Rechnungsdatum: 28-Feb-2024
Zahlungsbedingungen: MasterCard
Fälligkeitsdatum: 28-Feb-2024
Versandmethode: Elektronisch
Auftragsstatus: BearbeitetI payed but have not yet received my Key, please help me. I contacte support on the same day but have not received an answer back yet.
Furhtermore could you please share the link to download the Fingerprint manager 3.0, also is there a tutorial on how to use it and which other applications etc. i need to set up in order to use it.
Thank you guys in advance -
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@Anastasia-0 said in Problems with payment of FingerprintSwitcher and Custom servers:
Bestell-ID: 30761091
Rechnungsnummer: 30761091
Rechnungsdatum: 28-Feb-2024
Zahlungsbedingungen: MasterCard
Fälligkeitsdatum: 28-Feb-2024
Versandmethode: Elektronisch
Auftragsstatus: BearbeitetI payed but have not yet received my Key, please help me. I contacte support on the same day but have not received an answer back yet.
Furhtermore could you please share the link to download the Fingerprint manager 3.0, also is there a tutorial on how to use it and which other applications etc. i need to set up in order to use it.
Thank you guys in advanceanswered in PM
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I already send them 2 emails, but no reply
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@Anastasia-0 said in Problems with payment of FingerprintSwitcher and Custom servers:
I already send them 2 emails, but no reply
Make sure that you have sent the message to the exact email address that I specified. The address must match completely. Wait for a response, please note that support does not work on weekends.
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Hello. My email is aleksandrsro@gmail.com
Seems that there is a problem with the payment processor, both transactions are confirmed.
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@petrovkin said in Problems with payment of FingerprintSwitcher and Custom servers:
Hello. My email is aleksandrsro@gmail.com
Seems that there is a problem with the payment processor, both transactions are confirmed.
answered in PM
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@majdi105 said in Problems with payment of FingerprintSwitcher and Custom servers:
Hello
I wanted to buy fingerprint key but ended up buying the wrong product which is
Extend CustomServers premium license for 1 month (40$)Please give me 3 month fingerprint key instead of this
Your order invoice (#31206249)
answered in PM
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I purchased a 3 month license through btc, but the license expiration date is not extended. I don't know the order number because I don't see the transaction log and I only have the Bitcoin transaction ID. please help me? I'm a little nervous because it's been 3 days already and my license is about to expire.
By the way, and I haven't received a response to my email. -
@hizakata said in Problems with payment of FingerprintSwitcher and Custom servers:
I purchased a 3 month license through btc, but the license expiration date is not extended. I don't know the order number because I don't see the transaction log and I only have the Bitcoin transaction ID. please help me? I'm a little nervous because it's been 3 days already and my license is about to expire.
By the way, and I haven't received a response to my email.answered in PM
