Hi,
@Moderator @moderatorzloi there is a sudden rise in the time-out error while calling the "fetch" method to get the fingerprints. This is having a critical impact on our systems relying on fingerprintSwitcher.
Could you please quickly help?
I checked the latest version of BAS, everything works fine.
How do you get fingerprints?
What fingerprints exactly are you trying to get?
Are you getting fingerprints with the "PrefectCanvas" request?
Perhaps you have some network problems. Please answer these questions:
Sometimes the problem may be with your provider, try doing it via mobile internet or something like that.
@m4zuper thanks for the quick reply.
We checked our network and that does not seem to be problem.
We are getting the fingerprint via calling your API.
We are using fetch api provided by playwright-with-fingerprint API.
We are are not sending perfactCanvasRequest
Is it possible from your side to check our ratelimit metric during last 12 hours for our serviceKey (can you start a chat with me and I can DM you the servicekey info)
We would ideally like to see the number of requests per bucket (minute or second, whatever you use for rate limiting bucket) for our service key.
We are using the following parameters when fetching fingerprints from the server.
const fingerprint = await plugin.fetch({
tags: ['Microsoft Windows', 'Chrome'],
})
For example, you see that you received an error via API, at the same time try to get the same fingerprint via BAS.
